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General Information


2 Pearl Street, Suite #1
Kingston, NY 12401

Customer Service

Kingston HWS is here to serve you. We stand by the quality of our work and the quality of our contractors. If you have any comments, questions, compliments, or complaints, please let us know!

If you’re not 100% satisfied with the work and service you received, please let us know so we can make it right.

Matt and his team were efficient, professional, and reliable. We had new split systems installed and couldn't be happier with the process. I would highly recommend Hot Water Solutions and look forward to working with them in the future. Matt was extremely responsive to calls and email and was very transparent about everything giving us a lot confidence and security with his work.

Frances Happy Customer

This company is top notch. Matt returned calls quickly and squeezed us into their calender. Gave us a full write-up of what our heating needs would be and saved us 25000 dollars on radiant heat. Only contractor that told us we did not need it!!. I highly recommend. They showed up on the day they said they would. I only wish I knew about them sooner. I would have hired them for the plumbing and electrical on our new build. Thank you Matt 😊

Nelli Happy Customer

We had a difficult to diagnose electrical issue which caused power outages in half of the house intermittently. HWS diagnosed it and worked with us to quickly schedule and execute the repair when the frequency of the outages became a real problem. The repair was done professionally and seems to have fixed the problem. We have had HWS install min-split units and repair plumbing problems in the past and had great results for those events. No hesitation to recommend them

Robert Happy Customer

We had hot water pouring through our ceiling. It was a Sunday--emergency! These guys went out of their way to get to our home. Within 10 minutes they had diagnosed the problem, located the broken pipe above the ceiling, and were busy fixing the problem. The whole job took less than an hour, and they also bled our hot water pipes to the baseboards, which had air in them and had been making a lot of noise at night. Great guys. Great communication. Smart, efficient, competent. I would recommend them very highly.

Gail Happy Customer