Heat Pump Repair in Kingston, NY

Kingston, NY · Hudson Valley · Since 1995

Heat pump not heating or cooling? Our technicians diagnose and repair all heat pump brands — addressing the refrigerant circuit, reversing valve, controls, and defrost system.

(845) 331-8948

Also available:Installation Replacement Maintenance

Heat pumps are more complex than furnaces or AC systems — they operate in both heating and cooling modes using a reversing valve to switch refrigerant flow direction. This means diagnosis requires technicians trained specifically on heat pump operation, not just furnace or AC experience.

Common Heat Pump Repairs

Not heating in winter — reversing valve stuck, low refrigerant, defrost board issue
Not cooling in summer — refrigerant leak, failed capacitor, or dirty coil
Backup heat running constantly — outdoor unit lockout, low refrigerant
Ice on outdoor unit that won't defrost — defrost sensor or board
Short cycling — refrigerant issues or oversized unit
Compressor hard-start issues

Protect your investment after the repair

Ask about our annual maintenance plan — prevent future breakdowns and extend the life of your system.

View maintenance plans

Frequently Asked Questions

My heat pump is icing up — is that normal?

Brief icing during cold temperatures is normal — the heat pump has a defrost cycle to handle it. If the outdoor unit stays iced for hours without defrosting, there's a problem with the defrost board, outdoor temperature sensor, or refrigerant charge.

Why is my heat pump blowing cool air in heat mode?

Possible causes include low refrigerant, a stuck reversing valve, or an outdoor unit that's locked out due to extremely cold temperatures. We'll diagnose which issue is affecting your specific system.